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Addressing Barriers to Effective Communication

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To begin; Reflect on an incident involving ineffective communication within your organization or another health care setting. Consider this incident through the lens of the communication process.

What barriers contributed to this incident? What other challenges may have influenced this situation?

Consider what could have been done to prevent or address the ineffective communication. Why do you think the use of these strategies would have resulted in a better outcome(s)?

Then to complete;

The incident to be described is medication error due to lack of communication/medication reconciliation when transferring a patient.

Give a summary of an incident involving ineffective communication. Describe communication barriers and other challenges that contributed to the incident. Propose one or more strategies that could have been employed to promote a better outcome. Be sure to refer to elements of the communication process.

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